Port Agent
Acting as Full Port Agents is our core business. Looking out for your interests and protecting your budget at port sites is what we know to do the best. Of course is informing you around all relevant information concerning your port call what we have in our genes and what you will receive without searching for it. Then we go an extra mile when finetuning every operation for you, regardless of being your first operation with us in a new port or a continuous business we work on together.
Thereby, we contribute actively to the best port performance you could achieve which is also always reported back in black and white in a performance report. We offer also free access to our operations systems where our clients can follow up whenever they wish in real time on their progress. And in terms of technological progress, there are many more things to come.
Protecting Agent
Surely, we understand that sometimes Owners and Charterers are in dispute about the port agency and protecting agents are appointment. We have a solid record of being both, Owner's Protecting Agents and Charterer's Protecting Agents where we managed to improve port stays significantly, discussing with Port Agents and terminals better conditions for our clients and being actively involved in the all-around operation.
Despite of Port Agents complying with the legal role before all entities, we assure that they fulfil their task in the best interest of our client by following closely up on their compliance, anticipating every situation from first hand information instead of waiting for Port Agent's reports and being ourselves present aboard around the clock.
Port Captain Services
A distinctive point of our shipping agency is our solid in-house port captain service from our vastly experienced personnel. Our port captains attended cargoes all over the product range for many years in several locations and thrived thereby to the great professionals they are nowadays.
In MTA, we offer this service along with the port agency in order to best defend your interests against the potential counterparts. If you wish for this special attention during your Chilean port call, just contact us and we'll gladly talk you through!
Owners and
Husbandry Matters
It is vital to take utmost advantage of every port call and supply the vessels with provisions, deliver spare parts and cash, carry out crew changes and make eventual repairs, among others. We too thrive to make the port call not only efficient and quick for Owners and Charterers but also for the Managers and assure a pleasant stay for the crew while in our ports. Therefore, we promise a smooth delivery of all Owners and Husbandry Matters and treat them as well as a primary task.
Magellan Strait Pilotage Coordinations
If you are calling at a Chilean port prior or after taking the Magellan Strait instead of the route around Cape Horn, you will need to request the Chilean Pilotage Service as per our regulations. Nonetheless, sometimes you will want to take the Strait out of safety reasons. Either way, this is only a passage along your voyage and you won't wish to be affected by unforeseen delays when boarding or dropping off the channel pilots.
We have been doing Magellan Strait Pilotages for years and are well versed in these particular coordination to make it the most pleasing operations for you and your crew. Don't hesitate to quote the pilotage with MTA!
Bunkering Coordinations
In Chile, there are very few suppliers and we know it can be a mess sometimes. For you, it is of paramount importance to receive your bunkers as fast as possible within the accorded window but it Chile, it is not unusual to suffer delays. We understand how the local players work and how to improve certain points in this chain plus assure to have all well backed up for eventual future disputes with your suppliers.
Therefore, constantly reporting all key factors for the Bunkering is essential in order to give you the necessary information to ensure that you get from us all at hand to take the best decision for your upcoming business.
Documentary Agent
A less common Agency Service we offer is the Documentary Agent. This service reaches from taking care around all your BL-needs, when it is solely issuing and manifesting before customs or also when you wish for taking care of your commercial relations with your end customers listed in the Master or House Bs/L. Also, when you need to keep track of port movements in terms of statistics or periodical report, we will gladly be your source of information.
The Documentary Agent is often seen as a secondary task but we realize that it is just as important as to manage an early dispatch. In your business field, working with an agent that cares about your documentation can make the difference between a smooth and successful operation or a huge problem for you. This is why we put special emphasize on this task and make sure that this step will go as you'd wish for it.
Stevedore Services
Naturally, we seek to best attend you throughout the whole service range which includes for us attending as MTA − Stevedores your port operations. We connect our expertise in serval segments with our know-how around the shipping business and will gladly be the reliable stevedoring company of your choice when it comes to handling your cargo in the Chilean public terminals. Approach us over the CONTACTS button and find out more!
Logistics Services
Naturally, when offering agency services you will need a firm team delivering logistics solutions as well in order to cover the whole business range of your customers. That is why in January 2018 we also started searching for business opportunities in the inland, airfreight and maritime trails. Immediately, we started to carry out our own operations. Among others, we performed complex jobs, such as working ammonium nitrate discharge operations (IMO) where we provided the truck flow for the port operation and the cargo reception at receiver's job site, some 30km away from the port. The big bags can only be discharged on receiver's trucks which means the truck flow cannot be less than the discharge rate of the stevedores. Our customers were satisfied with our all-around performance and since then, only request our assistance for their operations.
If you need a logistics solution for your regular or project cargo, may it be inland, air- or maritime freight, don't hesitate to approach us and we'd be more than glad to get the job done for you.